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Omnichannel Is Changing How You Do Business -Sort Of
Dec 19,2013
This is the final installment of a series on how retailers can address the challenges of becoming an omnichannel business. I'd like to wrap up by talking about a deceptively simple stumbling block -accepting that being an omnichannel seller changes h...
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Pick the Low-Hanging Omnichannel Fruit
Dec 13,2013
This blog is the third of a series on how retailers are addressing the challenges of becoming an omnichannel business. We've talked about how omnichannel selling is not really about rushing to invest in some whiz-bang technology -in fact, I think sto...
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Got Standards?
May 20,2013
I have been participating in meetings with the Association of Retail Technology Standards (ARTS) since 2006 when Cisco joined as a member organization.  ARTS, a division of the National Retail Federation, is an international membership organizat...
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Connected Shoppers: Cisco CTO Bob Friday at NRF
Feb 04,2013
Mobile devices have gone mainstream, and shoppers have become to rely on smart phones for their primary source of information while making a purchase decision. Bob Friday, Cisco CTO in the Wireless Networking Group, presents on connecting shoppers th...
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New Shopping Experiences during the 2012 Holiday Season
Dec 26,2012
Being a resident of San Francisco, one advantage of is the amount of shopping within walking distance.  This year several retailers timed their store openings and remodel to coincide with the holiday season shopping,  which is expected to g...
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Cisco NRF 2013 -Preview of Cisco Remote Expert Smart Solution for Retail Demonstration
Dec 19,2012
This is our fourth preview of what Cisco will be showcasing at the 102nd National Retail Federation Convention and Expo on January 14 and 15, 2013 in New York City. At the Cisco booth, I will be hosting demonstrations of the Cisco Remote Expert Smart...
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Cisco NRF 2013 -Preview of Cisco BYOD Demonstration
Dec 18,2012
This is our third preview of what Cisco will be showcasing at the 102nd National Retail Federation Convention and Expo on January 14 and 15, 2013 in New York City. We'll be showcasing Cisco Bring-Your-Own-Device (BYOD) Smart Solution and see the tech...
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Cisco NRF 2013 -Preview of Cisco Interior Inspirer Demonstration
Dec 13,2012
This is our second preview of what Cisco will be showcasing at the 102nd National Retail Federation Convention and Expo on January 14 and 15, 2013 in New York City. At the Cisco booth, I will be hosting demonstrations of "Interior Inspirer" for inspi...
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Cisco NRF 2013 First Look -New Research announcement at Big Idea Session
Dec 06,2012
Welcome to the first in a series of previews of what Cisco will be showing at National Retail Federation Convention and Expo  2013, January 14-15 in New York City. Cisco released  Catch Them and Keep Em retail research this past Januar...
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Cisco and the Association of Retail Technology Standards (ARTS)
Nov 30,2012
Fellow Technologists, Why are standards so important in Information Technology?  Standards enable interoperability between complex systems.  Many enterprises look to products that use these standards for easy integration between their ...
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