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Delivering a Frictionless Shopping Experience with a Digital Foundation at the Core
Jan 13,2017
One of my favorite hobbies is trying out the latest new technologies and services.   I have an Amazon Echo and Google Home (patiently waiting on Cortana from Microsoft).  I ride-share, home-share, and even bike-share. For me, combining...
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How Retailers Can Chart a Path to Digital Value
Feb 24,2016
Digital disruption is here. According to a 2015 survey from the Global Center for Digital Business Transformation (DBT Center), a joint initiative of Cisco and the Institute of Management Development (IMD), 47 percent of retail executives say digital...
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Presenting a Roadmap for Digital Transformation at NRF 2016
Jan 15,2016
Life in the Digital Vortex is challenging-especially for retailers. In an environment where averaged across industries four of the top 10 incumbents will be displaced by digital disruption in the next five years, retail ranks as the third most vulner...
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2015 Predictions: The highest-impact IoE advancements in Retail
Jan 16,2015
Co-Authored by: Shaun Kirby, CTO, Cisco Consulting Services The IoE promises to revolutionize industries by providing access to a wealth of previously hidden information obtained from a myriad of new connected sensors fused intelligently by novel rea...
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The Delivery Experiment: My Week of Living Digitally
Jan 13,2015
One of the hottest topics at NRF this week has been delivery systems. Recent research by Cisco Consulting has found that delivery is one of the top concerns of not only retailers, but of shoppers as well. I now have personal experience of this: Just ...
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Bringing Mobile Analytics and Location Innovations to Retail's Biggest Show
Jan 12,2015
It's NRF time again! NRF, the retail industry's biggest conference, is back in NYC this week. Big data and analytics are still top of mind this year in retail, but the hot topic added to the mix is the use of beacons powered by Bluetooth low energy (...
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Coming to NRF: Lisa Fretwell on Shopping Trends, New Frontiers
Jan 10,2015
Cisco will be featured in two Big Idea sessions at this year's NRF conference starting tomorrow, and I'm happy to introduce guest blogger Lisa Fretwell, who will be leading one of these two seminars. Lisa is the Managing Director of Retail at Cisco C...
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Collaboration-It's More than You Might Expect
Jan 29,2014
Collaboration in the era of the Internet of Everything (IoE) isnotjust about people connecting with people. Yet when you ask most people how they picture "collaboration," they probably think of person-to-person collaboration first: perhaps a web-base...
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Omnianalytics for an Omnichannel World
Jan 10,2014
At Cisco, we're about ready for the NRF trade show being held in New York on Jan.  12-15. We're at the show expo on Jan. 13-14, and will be featuring four company thought leaders in the highly popular annual Big Idea sessions. Kathryn Howe, reta...
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Mobility in the Store -More Dollars, Less Intrusive
Jan 09,2014
We're rapidly closing in on the NRF trade show being held in New York on Jan. 12-15. Cisco is at the expo on Jan. 13-14, and will be featuring several company speakers at the popular annual Big Idea sessions. I am honored this year to be one of ...
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Understanding the Internet of Everything for Retail
Jan 08,2014
Here at Cisco we are busy getting ready to go to NRF next week, which is being held in New York on Jan.  12-15. Cisco is at the show expo on Jan. 13-14, and will be featuring four company thought leaders in the annual Big Idea sessions. I asked ...
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New Insights into Shopper Behavior -with Some Surprises
Jan 07,2014
Happy New Year to all my readers, and best wishes for 2014! Of course, the retail year starts off with a bang at the NRF trade show being held in New York on Jan.  12-15. Cisco is at the show expo on Jan. 13-14, and will be featuring four compan...
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