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In this installment of the "We're Listening" blog, Steve Young discusses how Cisco's Technical Assistance Center (TAC) teams are using collaboration processes to solve customer problems faster. Steve is Director of the TAC's Servi...
MDM Today and the Future Mobile devices have quickly become a mainstay in enterprise environments and continue to be consumer driven, and yet they find their way into our day-to-day business lives. As these new devices are being b...
When Cisco integrated our Identity Services Engine (ISE) platform with leading mobile device management (MDM) systems, it was clear from the start that we had struck a chord among IT administrators trying to wrestle with the onsla...
Cities around the world are facing some big and complicated problems, with few easy answers at the ready. Rising energy costs, environmental concerns, and new government initiatives have inspired a focus on sustainable IT operatio...
The Big Data revolution continues to make inroads into the healthcare space, where it's helping reduce hospital readmissions, improve point-of-care decisions and advance research, among other benefits. Take a look at this sampling...
Do you want to increase sales by providing shoppers with the information they need when and where they need it -in your store? Cisco Connected Mobile Experiences solution can help you do just that. Connected Mobile Experiences is ...
We recently discussed the perfect IT storm that is currently brewing in business. BYOD, Unified Access, Video, the Many Clouds, SDN... all happening at once, on current infrastructure, and yet demanding more. Some of the comments ...
In 2012, the Global Social Media Team worked closely with Gerry McGovern from Customer Carewords to run a top tasks study to understand what tasks visitors want to accomplish on social channels. This methodology le...
We're down to the Final Four. And although the only team left in my bracket is Michigan, Louisville, Syracuse, Michigan and Wichita State are going to deliver incredible basketball on-court this weekend. For the last couple ...
Last week, we sat down with Bart McGlothin and Christian Janoff from Cisco's security team to discuss PCI Security for Retail to better understand "What is PCI Compliance?" and "How does that affect Retailers?" As a quick re-cap: ...
There are so many things that make me proud of Cisco and its employees, but one of the most gratifying is the work we do to support our nation's heroes -our warfighters and veterans. This week, nearly 400 of those heroes will take...
You've probably heard by now that mobile phones have a 40th birthday this week. As they've gone from bricks to sleek and smart; from simple texts to immersive experiences; from occasional use to human sensors. It's been an i...
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