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I have a great job. As a Global Threat Analyst, I provide intelligence analysis to senior executives and security teams at Cisco. I focus on the confluence of global political trends and advanced persistent cyber threats. People f...
Do you dread interactions with customer service? Are you tired of identifying yourself, your problem and all your interactions with the product or services to multiple agents? Do you wish call centers were more respectful of your ...
Today, as we do every week, Talos is giving you a glimpse into the most prevalent threats we've observed this week - covering the dates between July 20 and 27. As with previous roundups, this post isn't meant to be an in-depth ana...
The European situationas shown by the Cisco 2018 Security Capabilities Benchmark Study (SCBS), compiled through interviews given by 956 CISOs in 8 European countries, reveals that the average percentage of alerts that are inv...
I am not a big moviegoer, but one of fun parts of going to the movies for most people is seeing the previews of coming attractions. Everyone wants to see the exciting new movie trailers to help decide if they want to go. I also re...
When I think of the contact centers I visited in the 1990s, I remember walking into an open area where the agents worked. I noticed all the brightly colored sticky notes that dotted their workspaces. At the time, I thought it look...
Hi, it's Rog. On June 26, at Cisco's Building No. 9, in San Jose, we and the Advanced Imaging Society, hosted our first-ever "XR on the Bay: Where Silicon Valley Meets Hollywood" event. Jim Chabin, President of the AIS, kicked thi...
The Challenge of implementing SPF and DKIM It's no surprise that email authentication standards such as Sender Policy Framework (SPF) and DomainKeys Identified Mail (DKIM) have not been widely adopted. However, organizations must ...
These vulnerabilities were discovered by Claudio Bozzato of Cisco Talos. Cisco Talos recently discovered several vulnerabilities present within the firmware of the Samsung SmartThings Hub. In accordance with our coordinated disclo...
The University of British Columbia (UBC) wanted to reduce their greenhouse gas emissions by 67% from its 2007 levels over the next five years. For any organization pursuing sustainability, building management is a top priority. Bu...
Go to any conference, webinar, or talk to analysts in the manufacturing space and two of the biggest buzzwords you'll hear are "machine learning" and "artificial intelligence" (AI). Here at Cisco, we're exploring and investin...
In a previous post we demonstrated how to automate the setup of a Continuous Integration / Continuous Deployment environment. Now we will demonstrate how to use it: a developer can create an application that will be compiled, then...
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