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Thomson Reuters' AI skills factory pioneers customer-focused solutions

Dec, 23, 2023 Hi-network.com

Thomson Reuters has launched a generative AI platform that allows subject-matter experts without coding skills to build AI tools. The platform aims to harness the potential of generative AI in various sectors, including law, taxation, corporations, and news. Shawn Malhotra, head of engineering at Thomson Reuters, emphasised the platform's potential in addressing current customer challenges and its 'AI skills factory' for non-engineers to experiment with new AI solutions.

The platform simplifies AI complexities using building blocks, catering to developers and subject-matter experts and alleviating the generative AI talent shortage. It accelerates application development by abstracting nuances and empowering domain experts to rapidly create practical, productivity-centric focused solutions.

Thomson Reuters' platform offers an intuitive, low-code environment for users to experiment with proprietary content sets and language models, ensuring security through sandboxing. It includes data governance and bias detection tools, enhancing AI solutions' robustness and ethical considerations.

Once users develop a potential solution on the platform, they can engage Thomson Reuters' engineering team to transform the building blocks into deliverable solutions for customers. Thomson Reuters recognises that combining excellent technology, deep domain expertise, and high-quality content is vital to successful generative AI solutions.

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