The Federal Trade Commission (FTC) was approached byfour US Senators alongside a coalition of 19 civil society organisations (headed by Campaign for a Commercial-Free Childhood, and the Center for Digital Democracy) to launch an investigation into whether Amazon Echo Dot Kids Edition violates the Children's Online Privacy Protection Act (COPPA). The coalition presented the commission with research which exposed, among others, the following vulnerabilities of the system: it is not clear what personal information the device collects, how it uses that information, and whether it shares the information with third parties; Amazon's system for obtaining parental consent is inadequate and it keeps the audio recordings of children's voices far longer than necessary; and finally even when parents delete some or all of the recordings of their child, the company does not necessarily delete all of the child's personal information.
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