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My first Cisco Live...and it was in Berlin!
Feb 25,2016
I am a new Cisco hire -Head of Financial Services Solutions & Innovation EMEAR and I just came back from Cisco Live Berlin. This is my first time at the event, having spent 30 years in banking. My first impression? Firstly, WOW! I have been a Cis...
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Join us at Cisco Live Berlin to see the Digital Bank
Feb 11,2016
There is $1.3 trillion value at stake in the financial services industry projected by 2022. Capturing this value requires embracing today's digital disruption and the major technology transitions of mobili...
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Live #Ciscochat Feb 23rd: Cyber attacks ahead. Are you ready?
Feb 04,2016
As Mike Riegel pointed out in his recent blog, 'Financial services is the prime example of an IT-intensive industry.' Financial institutions rely on consistent technology and innovation to compete and to ensure compliance with regulatory requirements...
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Digital Payments Lack the Framework for Success...And That Needs To Change
Jul 22,2015
Co-authored with Mark Kovarski In an era of constant technological evolution, our utilization of different technologies, including mobile devices, has had massive impact on the financial services industry. As a result, the industry is facing major d...
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Making the Branch Core to Omnichannel, and a Hub for Financial Expertise
May 11,2015
I recently returned from a Financial Services Summit event in China, where I discussed trends in an omnichannel delivery strategy with an audience from 30 banks. A central part of my discussion was the notion that things are not changing, they've alr...
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How U.S. Banks Can Transform Customer Interactions to Increase Profitability
Nov 13,2014
You order a movie online and additional suggestions pop up, based on a deep knowledge of your likes and dislikes. You plan a vacation and similar suggestions appear, reflecting your financial state, the climate in which you live (and may hope to esca...
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Join Cisco in Chicago at BAI Retail Delivery 2014!
Nov 06,2014
It's that time of year again! On November 12-14, the Cisco Financial Services team will be attending BAI Retail Delivery 2014. This year, we'll be showcasing exciting solutions for the Digital Bank - innovations that provide seamless, cross-channel e...
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