Imagine a customer calling their insurance provider and reaching a representative that has never spoken with them and is unfamiliar with the customer's claims history or company policies. That doesn't sound like a good experience....
Starting tomorrow, hundreds of Cisco Networking Academy instructors from the United States and Canada will travel to San Jose, California for the 2013 Academy Conference. Networking Academy instructors prepare people to design, bu...
True Story: The night I arrived in Orlando I was exhausted & hungry. I headed to a neighboring hotel to meet a colleague for dinner, entered the hotel from a side door, and realized I was lost. The <REDACTED>...
If you were one of the more than 20,000 people who attended Cisco Live Orlando in person or one of the 250,000 who joined us online, you were able to see amazing examples of new ways the Internet of Everything (IoE) is connecting ...
You already have subject matter expertise. It is time to share that knowledge with others through social media. There are many social networks, many rules, many experts and alotof information to digest. Beyond the...
Operational process and governance, as I discussed last month, is "Domain 10" in the Cisco Domain Ten(SM)model for data center transformation. It's so important in my opinion, and so often disregarded or de-prioritised ...
Open MPI recently revamped its entire run-time parameter system (a.k.a.,"MCA parameter system") as part of its implementation effort for the "MPI_T" interface from MPI-3. The MPI_T interface is a standardized interface designed fo...
Every Friday, we'll highlight the most important Cisco partner news and stories of the week, as well as point you to important Cisco-related content you may have missed along the way. Let's have it. Off The Top We're continuing to...
I am still in awe at the incredible WorldSkills event that took place in Leipzig, Germany last week. It was truly amazing to see thousands of the most talented youth from around the world compete for the top title in their skill. ...
At Cisco Live in Orlando two weeks ago we announced some very exciting news about the evolution of the Cisco Unified Fabric portfolio. With the announcement of Cisco Dynamic Fabric Automation (DFA) on June 26th, we are changing th...
Last fall, I blogged aboutNo SSID Outageor Access Point Stateful Switchover introduced with the AireOS 7.3 release whereby if your wireless LAN Controller fails due to some hardware failure, thousands of Access Points fail over su...
Last month I wrote about the Connected Mobile Experiences deployment in Nice. One of the most interesting things I saw at the iCity launch in Nice was a real cool application that can leverage the power of Cisco's Connected Mobile...