A recent survey reveals that 66% of HR leaders have a more positive view of AI in the workplace compared to a year ago. Commissioned by recruitment platform HireVue, the research also found that 67% believe AI is as effective or better than humans at identifying qualified applicants.

Linsey Zuloaga, HireVue's chief data scientist, highlighted AI's potential to streamline hiring by automating repetitive tasks and improving candidate communication.

The survey also showed that 64% of candidates feel AI is as fair or fairer than human recruiters, with 49% believing AI can address bias in hiring. Despite this, 75% of candidates oppose AI making final hiring decisions. Zuloaga emphasised the importance of transparency, suggesting HR departments clearly communicate how AI is used in the hiring process to build trust.

Rich Bye of Workday noted that attitudes toward AI improve as its benefits become apparent, such as increased efficiency and reliability in candidate screening.

However, the survey found that 42% of HR professionals are waiting for corporate guidelines on generative AI, and 33% have implemented AI without formal approval. Zuloaga advised HR leaders to ensure potential AI tools comply with ethical and regulatory standards before implementation.