ISG report claims that moving to cloud operations saves companies an average of 38%¹

As a mid-market business leader, one of the most important decisions you make is your approach to digital transformation. A critical part of any digital transformation strategy is the use of cloud technology; particularly cloud communications and collaboration. New cloud delivery of advanced, cognitive collaboration technologies offers the freedom to provide a first-class service experience to customers anywhere on the planet, with rapid, low risk deployment, low up-front costs, and a tightly integrated cloud application workflow model. This can mean the difference between being the agent of change in your industry and watching the market pass you by.

The State of the Cloud Calling Market

Globally, the mid-market cloud PBX segment is just starting to pick up momentum, with analysts projecting a 24% global segment CAGR of 24% through 2022, to build on a low current market penetration level estimated at 12%. See Figure 1.

Figure 1