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EU 2018 Work program will provide better consumers protection

23 de janeiro de 2023 Hi-network.com
The EU adopted 2018 Work program that should among other focus on adopting pending legislation from Digital Single Market Strategy 2015. Two very important pieces of this legislation for bossing e-commerce are proposed Directive on the supply of digital content (Digital Content Directive) and proposed Directive on online and other distance sales of goods (Online Goods Directive).  The Digital Content Directive should harmonize rules about delivering digital content to EU consumers, especially remedies. As for Online Goods Directive one of the major novelties is that burden of proof for defect is on seler. Consumer will have right to complain on defect within two years and sellers needs to prove that defect was not present at time of purchase. These Directive proposals suffered some amendments so they are back in the legislative procedure.

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