A new 02 scam targeting customers in the United Kingdom is offering ridiculous discounts and phone plans in return for your one-time security codes.
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Read nowHaving been the recipient of a cold call from a delightful scam artist today, I'll hand it to them: the lure is strong.
At a time when the cost of living is rising in the United Kingdom, many of us are worried about the looming energy price cap disaster, and finances are often stretched thin -- the prospect of being the lucky customer eligible for a discount of 35% to 40% on your phone plan is an attractive one.
At least, that's what thevery nice manon the end of the phone tried to sell me.
The phone call came from Ballygawley in Northern Ireland. The scammer (let's call him James, since that appears to be one of the personas used, according to reports based on the number), sounded delighted in informing me that I was able to take advantage of a substantial discount on my plan.
Even before he'd finished his pitch, I received a text message which is legitimate 02 communication -- a one-time code that customers can use to access their accounts if they forget their password, for example.
This is how the scam works:
To try and make it appear legitimate, James also told me I would receive a paper document in 24 to 48 hours outlining myamazingdiscount. I had to move quickly though andcould I pleasegive him the code.
James wasn't particularly happy when I called him out on the scam and tried to defend himself by saying that they are "only allowed to ask customers if they want the promotion," but if I didn't want it, to have a good day.
I said I hoped he had the day he deserves, and after being called some interesting names laden with profanity, that was the end of the call.
He was incredibly pushy and made repeat requests for the code. For those that receive this form of scam call, especially if they are vulnerable, not tech-savvy, or elderly, the immediate ping of a text message could be taken as a legitimate aspect of a carrier service call.
The number, 028 8501 7468, has been searched numerous times since November. Reports suggest the team has also impersonated Carphone Warehouse and Three, and are offering discounts, new phone contracts, and a 100% discount on phone charges. Worth keeping an eye out for -- and as always, you should never hand over these details. If in doubt, cut the call and ring your service provider directly.
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