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On 10 November 2022, the US Consumer Financial Protection Bureau (CFPB) released the Complaint Bulletin -an analysis of consumer complaints about crypto-assets. As a result of the increase of the offer and marketing to consumers of the crypto-assets, consumers' complaints to CFPB also increased.
CFPB analysed more than 8,300 virtual currency complaints submitted between October 2018 and September 2022. The most common consumer-selected issue in these complaints was fraud and scam, followed by transaction issues such as frozen accounts and the inability to access assets.
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