This year marked the 30th anniversary of Cisco Live US, bringing together over 30 000 customers and partners, with Cisco leaders discussing the future of technology.

The hottest topic with our SP customers continues to be 5G.

Re-architecting the network to begin delivering

5G services is top of mind.

Nitin Bhasin and I presented how SPs can work with Enterprises on the new and ground-breaking innovation enabled by 5G. Together, SPs will find new revenue streams while Enterprises can spur innovation in not only new capabilities, but new businesses. Our 5G use cases in Mining, Healthcare and Manufacturing led to many follow-on conversations.

With the rapidly changing transformation landscape, our SP customers expect Cisco Customer Experience (CX) to assist them in accelerating the adoption, deployment and skills training of their new technology investments. This is why CX is evolving. Responding to customer expectations and working across the business with Enterprise, SP and innovation technology teams to ensure 5G business use cases and holistic solutions are delivered to the market.

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