Realizing the Benefits of the Internet of Everything for Customer Experience, Part 2 'Design Thinking' the Customer ...
May 14,2013
The early days of the Internet were a heady time of reimagining, rethinking, and, in effect, "e-enabling" a staggering range of business processes. Today, we stand on the cusp of an equally momentous paradigm shift driven by an explosion in connectiv...
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