Increasingly over the past several months, I have been working with more and more retail banking clients. A common theme has emerged during these discussions that centers on video and collaboration in the branch. The top of mind q...
Just a few more hours until CiscoLive! London kicks off! We've got some great talks, challenges (competition where you can win a variety of prizes), and new solutions being launched. In Lauren's Borderless blog, she highligh...
It's the eternal question: should I send lots and lots of small messages, or should I glump multiple small messages into a single, bigger message? Unfortunately, the answer is: it depends. There's a lot of factors in play. T...
Thanks to Altimeter Group analyst Jeremiah Owyang, today marks the third anniversary of Community Manager Appreciation Day. While there is not a lot of available data on the job outlook for a community manager, you only need...
Integrating Social Media Channels into Existing CRM Systems and Processes The year is 2024, and you just walked into a department store to return a pair of jeans. As you enter the store, the near field communication (NFC) chip in ...
When most people think of their early experiences with the internet, the memory comes with a sound: the scratchy noise of a dial-up modem. What a long way we've come. We have gone from clumsy desktop computing to a world of mobil...
In a time when the manufacturing industry is in dire need of new employees as more and more baby boomers move to retire, I find it interesting that more than 50 percent of 2011 college graduates are either jobless or underemployed...
Making sure your users don't go to sleep (or worse) waiting to log-onHi Everyone! I am the team lead Technical Marketing Engineer for Cisco Virtual Desktop Infrastructure (VDI) solutions on UCS and Nexus. While I have done some bl...
The Education World Forum (EWF) is off to a cracking start. Charles Clarke, former UK Secretary of State for Education and founder of the EWF, brought his huge experience of and commitment to turning political vision in to practic...
It's that time of year again when we recognize and celebrate the work of so many unsung heroes, the Community Managers. Community Manager Appreciation Day is celebrated globally on the 4th Monday of January and was started back in...
Cisco Live Europe returns to London this year more precisely at the ICC Excel Conference Centre. By focusing on "What You Make Possible",attendees are invited to hear customer testimonials and see Cisco's innovation solutions that...
Cloud computing has evolved from the hype cycle of the last few years, to being an integral part of the Enterprise IT strategy as well as a fundamental service provider offering. The types of cloud constructs have evolved as...