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Last week, I shared basic enablement, intelligence, engagement and measurement practices. This week's presentation focuses on some advanced practices in the areas of intelligence, engagement, advocacy and measurement. By no means is this list complete so please feel free to add your two cents in the Comment box below. The more we share, the more we can influence how companies and even industries are viewing and adopting social media. Collectively, we can shape its evolution. So please, share away!
And without further ado, here's another chapterfrommy unwritten book in slide deck format:
Social Media: Driving Business Impact (Part 2 of 2) from Petra Neiger
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dados
best practices
engagement
how to
Listening
Intelligence
crm
measurement
advocacy
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