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Notice a Difference in our Field Notices?
Oct 22,2018
As technology becomes more complex, and an exponential number of things become more connected, the underlying code that powers it all becomes more difficult to produce. As a result, hardware and software defects sometimes crop up, causing problems fo...
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Have you Hit an App Wall?
Jan 28,2014
The second in a series on Cisco's mobile strategy. Apps, apps and more apps, is your company experiencing a proliferation of apps?  Cisco certainly is.  We are moving out of the experimental stage of app development and shifting toward meas...
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The We're Listening Blog Series: Improving Cisco Customer Experiences -What We're Doing to Address Your C ...
May 01,2013
Many of you take part in our annual satisfaction surveys. You share opinions, discuss challenges, and make valuable recommendations. More than 65,000 customers and partners responded to our survey during the first half of FY13.  For this in...
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The We're Listening Blog Series: Increasing Efficiency in the Technical Assistance Center
Apr 04,2013
In this installment of the "We're Listening" blog, Steve Young discusses how Cisco's Technical Assistance Center (TAC) teams are using collaboration processes to solve customer problems faster. Steve is Director of the TAC's Service Delivery Transfor...
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