At a time when technology permeates every aspect of our lives, from the smartphones in our pockets to the cloud services powering our businesses, finding the right tech can make all the difference. That's why 's team of subject matter experts, with over 30 years of experience, is committed to providing readers with in-depth, unbiased, and lab-tested reviews of the latest products and services.
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Today, covers over a dozen product categories, spanning consumer technology to the enterprise, including TVs, tablets, smartwatches, smart rings, laptops and PCs, portable power stations, VPNs, and more. Our reviewers spend upwards of a year testing each product and service to fully grasp its strengths and weaknesses and how it ultimately fares in real-world usage.
Every review, product comparison, and best list you read on our website goes through our rigorous testing efforts, which take into account the following:
's Kyle Kucharski testing a triple curved monitor setup by LG.
The review process starts well before products are launched and shown to the public. By keeping a close eye on release cycles, industry leaks and rumors, and maintaining close contact with all the manufacturers we cover, our reviewers are always prepared for what's to come, setting aside ample time to test new products when they arrive.
Most of the products and services we test are provided by manufacturers on loan, whether it's a pre-production smartphone with a trial SIM card or an activation code for a VPN subscription. That means that we typically spend about a month with every tested product before it's shipped back to the manufacturer, which often gets seeded to a different publication or media member afterward. Some loan agreements can extend up to a year, allowing reviewers to test the product for the long-term, and potentially in line with the succeeding model.
will occasionally expense products and services. This is the case when we want to further evaluate a product that's officially on the market and/or run tests that aren't permitted with review units.
/CNET's testing lab has different testing environments for robot vacuums.
Between hardware and software products, our test process encompasses:
If any product-related issues occur during testing, reviewers will flag and work with manufacturers to troubleshoot them. Still, manufacturers have no editorial input over 's review coverage, nor do they get an early preview of stories.
's best lists are developed and written after testing multiple products within a category, whether rugged tablets or laptops that go easy on your shoulders. Every list consists of nominations catering to specific customer needs, whether it's design, performance, or budget-related. That's all topped with our "Best Overall" pick, awarded to the product that delivers on all fronts -- the pick that we have no hesitation recommending if you want the best there is.
Our best lists are constantly updated as more products are released, and long-term evaluations distinguish the truly exceptional. In most cases, several reviewers contribute to writing and updating best lists, leveraging the unified experience to deliver expert-driven, balanced, and up-to-date advice.
We believe that discerning reliable information is paramount. 's commitment to rigorous testing and transparent methodologies is purposed to establish trust with our readership. Every review, comparison, best list you read on our website is underpinned by objective testing, a focus on practical applications, a commitment to long-term analysis, and data-driven conclusions.
By adhering to these principles, aims to provide readers with evaluations that are informational, personal, and trustworthy. You can learn more about how we test and evaluate products by category below.