Law enforcement agencies must ensure public understanding of the need for expanded investigative powers to effectively combat the increasing scale and complexity of cybercrime, Europol's chief Catherine De Bolle stated at the Munich Cyber Security Conference.

De Bolle emphasised that cybercriminal activity is not only growing in volume but also evolving in sophistication, leveraging both traditional telecom infrastructure and advanced digital tools, including dark web marketplaces. In response, she underscored the necessity for law enforcement agencies to strengthen their technical capabilities. However, she noted that implementing large-scale investigative measures must be balanced with maintaining public confidence in state institutions.

Her remarks followed those of Sir Jeremy Fleming, former director of the UK's cyber intelligence agency GCHQ, who spoke about the importance of maintaining public trust in intelligence operations.

De Bolle further stressed the need for stronger collaboration between government agencies, private sector entities, and international organisations to address cyber threats effectively. As cybercrime and state-sponsored cyber activities increasingly overlap, she advocated for a shift away from fragmented approaches, calling for 'multilateral responses' to improve collective cybersecurity readiness.